Consumer Reports has no financial relationship with advertisers on this site.
Lochinvar has recalled nearly 38,000 Lochinvar, A.O. Smith, and State Proline residential condensing boilers, combi boilers, and packaged systems sold between August 2016 and June 2020.
The boiler’s flue grommet can deteriorate and dislodge during use, allowing the boiler to emit carbon monoxide, posing a risk of CO poisoning, according to the recall notice from the Consumer Product Safety Commission.
Lochinvar has received seven reports of the boiler’s flue grommets deteriorating, including one report of two nonfatal injuries involving CO poisoning, and two reports of CO emission not involving an injury, according to the CPSC.
If you have one of these boilers, schedule a repair as soon as possible. In the meantime, make sure you have a working CO alarm outside every bedroom and on every level of your home.
The recall includes dozens of models. To find the model information and serial number on your boiler, look for the brand name on the front of the unit, and the model and serial number on the data plate located on the boiler’s rating plate, which appears on the outer jacket of the boiler or on the underside of the removable front jacket plate.
In our member survey of 16 different brands of boilers, Lochinvar earns a middle of the pack rating for predicted reliability, but high marks for owner satisfaction. Consumer Reports does not test boilers at this time.
Lochinvar Residential Boiler Recall Details
The recall: The Lochinvar recall involves nearly 38,000 condensing boilers, combi boilers, and packaged systems. They carry the Lochinvar, A.O. Smith, and State Proline brand names, and have serial numbers ranging from 103475818 through 115078306. This recall includes dozens of models. For the full list, check the recall notice from the CPSC.
The risk: The boiler’s flue grommet can deteriorate and dislodge during use, allowing the boiler to emit carbon monoxide, posing a risk of CO poisoning, according to the CPSC’s recall notice.
Incidents/injuries: Lochinvar has received seven reports of the boiler’s flue grommets deteriorating, including one report of two nonfatal injuries involving CO poisoning, and two reports of CO emission not involving an injury.
Where and when sold: Independent contractors, plumbers, and plumbing supply vendors and distributors sold these boilers from August 2016 through June 2020, for $8,000 to $25,000, including installation.
The remedy: If you have a recalled boiler, immediately contact the installer or a qualified technician to schedule a free repair. Consumers who use the boiler while waiting for the repair should have working CO alarms outside of every bedroom and on every level of the home.
Contact info: You can check the recalled boilers’ serial numbers at waterheaterrecall.com, and call Lochinvar with questions at 833-232-9706 between 8 a.m. and 8 p.m. ET, Monday through Friday. If your boiler is the Lochinvar brand, you’ll find a qualified technician at Lochinvar’s site, but if you own a boiler branded A.O. Smith or Proline, contact your installer.
Report a defective product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov.
Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2020, Consumer Reports, Inc.